Showing posts with label stay puft. Show all posts
Showing posts with label stay puft. Show all posts

Friday, December 5, 2014

Monday, June 23, 2014

Funko NEWS - SDCC '14 Exclusives : the Funko Booth Exclusives Reveal # 1

 Drumroll please...

We are ready to begin the countdown to San Diego Comic-Con 2014!
This means it's time for us to start REVEALING EXCLUSIVES!

Starting today, we'll be revealing our exclusives every Monday and Wednesday until SDCC begins.
But wait! There's more...
We are giving away one of EVERY EXCLUSIVE!
Each giveaway will run for two days (Monday/Tuesday or Wednesday/Thursday) on our social media handles.
www.facebook.com/originalfunko
www.twitter.com/originalfunko
www.instagram.com/originalfunko
We will select one winner for each set of exclusives announced.
One winner will be announced each Tuesday or Thursday at 4PM PST!

For example...
Today's giveaway begins NOW and will run through tomorrow (Tuesday).
One winner will be selected to win one of EVERY item shown below!
The winner will be announced Tuesday at 4PM PST!
EXCITING!

Now...
Time for our first SDCC exclusive announcement!

Who you gonna call?!
GHOSTBUSTERS!


Take flight with the Black and White Rocketeer!
The Rocketeer comes equipped with a removable helmet and 
jetpack for his adventures in flight!

Saturday, May 19, 2012

Ghostbusters Stay Puft Marshmallow Man Figure is Toasted


Ghostbusters Stay Puft Marshmallow Man Figure Refunds Offered by Mattel


Mattel has eluded to the fact they were putting together a program to offer refunds to people who’s Ghostbusters Stay Puft Marshmellow Men have yellowed due to an unforseen chemical reaction in the material. Now they have offered up the details of that program. You can fin the info below or on MattyCollector.com.

AFI (Action Figure Insider) Reports - 
http://networkedblogs.com/xPuWC

Ghostbusters™ Customers,Hopefully, the vast majority of you have been enjoying the giant Stay Puft Marshmallow Man figures we offered here at MattyCollector.com and San Diego Comic-Con last year. After an exhaustive investigation into the issue of why some of the figures are yellowing, here’s what we’ve discovered:The Stay Puft Marshmallow Man figure was fully tested and approved prior to being offered for sale. The figure passed all standard product tests, as well as a specialized test specific to the new foam material used. The yellowing some figures have experienced didn’t appear until a number of months after the product’s release. The yellowing is due to an unforeseen chemical reaction between the paint and material used in its construction.Because we stand 100% behind the products we sell, we’re offering full refunds to any customer who would like to return their defective figure. We’re sorry but we won’t be able to offer exchanges. We will, however, gladly refund the original price for figures purchased either at MattyCollector.com or our booth at San Diego Comic-Con, as well as refund the original cost of shipping for figures shipped from MattyCollector.com. And in both cases, the cost to return the product to our warehouse will be covered by us.If you would like a refund, here’s what to do:
If You Purchased at MattyCollector.com for Pickup at SDCC
For orders that were placed during the voucher pre-sale and picked up at the MattyCollector.com booth at SDCC, please call 1-877-GO-MATTYor email MattyCollector.CS@digitalriver.com. Our agent will look up your original order and arrange for the product to be picked up at our expense and returned to our warehouse. When the product is received at our warehouse, a credit for the original purchase price will be issued on the card you used to place the order. No refunds will be issued without the defective product being returned to us.

If You Purchased at the MattyCollector.com SDCC Booth
For those customers who purchased the figure directly at the MattyCollector.com booth at SDCC, please call 1-877-GO-MATTYor email MattyCollector.CS@digitalriver.com. Our agent will create a ticket and arrange for the product to be picked up at our expense and returned to our warehouse. When the product is received at our warehouse, a check for the original purchase price will be issued and mailed to you at the address you provided to the agent. No refunds will be issued without the defective product being returned to us.

If You Purchased at MattyCollector.com During Our Post-SDCC Sale
For orders that were placed during the post-SDCC sale at MattyCollector.com and shipped directly to you, please call 1-877-GO-MATTYor email MattyCollector.CS@digitalriver.com. Our agent will look up your original order and arrange for the product to be picked up at our expense and returned to our warehouse. When the product is received at our warehouse, a credit for the original purchase price and shipping will be issued on the original card you used to place the order. No refunds will be issued without the defective product being returned to us.

Finally, we know how much you like the giant diorama package that came with the figure and we’re happy to leave it with you as a “thank you” for your business. If you choose to return your Stay Puft figure, you won’t need to return the diorama package to receive the refund.

To learn more about what we’re doing to continually improve, please read this article. Delivering the most fan-demanded designs in the highest possible quality is truly our top priority and we appreciate your business!

–Matty